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TORONTO — Air Canada Vacations has had to cancel its Cuba program, set to start next month, due to Cuban restrictions amid the COVID-19 pandemic.
However Cancun and Montego Bay will still go ahead as planned, with operations starting in June.
Air Canada has all of its departures updated on its website.
Air Canada CleanCare+ includes mandatory temperature checks and other safety practices to give passengers and crew peace of mind while travelling.
Meanwhile ACV today announced the launch of new health and safety standards to provide customers with greater peace of mind through the various stages of travel.
As an extension of Air Canada CleanCare+, ACV says these new health and safety standards include the enhanced grooming of vacation transfer vehicles and safety protocols throughout the travel journey for vacation packages to Sun destinations.
ACV will also continue to work with its hotel partners to support the implementation of the highest standards of safety and cleanliness to give customers added assurance when booking their next trip.
ACV says that in addition to offering more personal space on transfer vehicles and disinfectant for hand cleaning and hygiene, high-touch areas in the vehicle will be cleaned with alcohol-based disinfectant between each transfer with other areas like side walls being cleaned nightly.
Customers will also be required to wear face-coverings during their transfers to and from their hotel or resort.
Along with these measures, ACV’s destination reps are required to wear Personal Protective Equipment (PPE) and will be subject to temperature screening before their work shifts.
“As the safety of our customers and employees is our number one priority, Air Canada
Vacations’ commitment to safer travel ensures that our ground handlers are implementing appropriate sanitary protocols and best practices for hygiene and cleanliness,” says ACV’s Managing Director, Nino Montagnese.
“Our goal is to extend Air Canada’s program to the next leg of our customers’ trip to provide them added assurance and confidence for their well-being as they begin to dream about travel,” he added.
In order to ensure the safety and well-being of all customers, ACV’s new health and safety standards will be introduced by June 1. More details about Air Canada Vacations’ commitment to safer travels at https://vacations.aircanada.com/en/travel-info/health-and-safety-standards. Meanwhile more information on hotel safety protocols is available on each hotel’s website.