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Having the right tools key to home-based agent success: Friisdahl

Wednesday, November 13, 2019


Many agents – and some smaller agencies – are taking the leap to become home-based and are looking for the right host agency to support them.

But not all host agencies are alike and smart agents will make sure they are asking all the right questions before deciding to sign up.

Just a few of the questions they should be asking are: “What tools can you give me to promote my business, stay engaged with my customers, and help me close the sale? What kind of training do you offer and can I keep my own brand?”

Of course they should also be asking about fees, length of contract and terms for leaving if they choose to.

Flemming Friisdahl, Founder of The Travel Agent Next Door, says Canada’s leading host agency has spent its first five years in business coming up with a suite of fresh and original tools to support its agent partners.

“We know that we have to constantly challenge ourselves to help our agents succeed,” says Friisdahl. “That means coming up with innovative tools and programs to support them and ensure our offerings are state-of-the-art.”

More news:  NCL awards TTAND with National Host Partner of the Year

Not only does the host agency have the highest ratio of support staff to agents, it has the most comprehensive marketing offerings and various other programs that are unique in the industry.
Here’s Friisdahl’s list of just a sampling of what’s in the TTAND toolbox:

. A fully customizable website with 9 booking engines.

. Keep your own brand identity –you can use whatever brand name you want with TTAND to promote your business

. Clients can defer payment – the Zero Interest Program offers clients the option to pay for their travel over three, six or 12 payments with no interest, just a flat fee.

. TTAND University exclusive learning centre – TTAND has launched its own learning centre where agents can earn credits for different suppliers and programs.

. The Special Occasions program –will email clients with customized birthday and anniversary emails.

. A direct mail program – award-winning magazines with Canadian content are mailed to clients.

. Personalized deep link e-marketing brings potential clients directly back to the agent’s personal website for full details on any promotions and offers.

More news:  NCL awards TTAND with National Host Partner of the Year

. Commission paid twice monthly

. Health benefit plan available

Just a few examples of why TTAND is the fastest growing host agency in the industry in Canada, says Friisdahl.

Jill Wykes

Jill Wykes is a travel industry veteran who has held a series of senior management portfolios in travel corporations. A former chairman of the Travel Industry Council of Ontario, she is now an independent communications consultant and writer since retiring in 2011.
Jill Wykes
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