In 2022 TourRadar unveiled its Agent Portal, inviting travel agents to register for free and earn commissions from the organized adventures they book for their clients. Not only is the portal great for making bookings, it’s also a helpful agent resource, as TourRadar’s Partnerships Manager, Emily Sherman, explains in this edition of Take 5.
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1. What is TourRadar, and what can you tell us about its Agent Portal?

“TourRadar is the world’s largest Organized Adventure platform, seamlessly connecting travel enthusiasts to organized adventure operators on all seven continents.

“What’s an Organized Adventure, you may ask? An Organized Adventure is a multi-day travel experience seamlessly organized by a trusted operator – everything from accommodations to meals to experiences to friendly guides. All you have to do is choose your client’s adventure, they pack their bags and off they go.

“We partner with the world’s most established operators (not to mention thousands of local DMCs), and using our award-winning tech platform, we boast live availability, end-to-end booking functionality and best-in-class customer service for our travellers.

“In 2022, TourRadar unveiled our Agent Portal, inviting travel agents to register for free and earn commissions off of the organized adventures they book for their clients through TourRadar.”

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2. Why join TourRadar for Agents? What’s in it for travel agents?

“Our Agent Portal empowers travel agents to discover and compare adventures around the globe, personalize adventures to your clients’ preferences, keep in touch with adventure operators, and manage every step of the booking process from a single, convenient dashboard.

“Here are some in-depth benefits of our Agent Portal …

• Effortlessly explore and connect with organized adventures tailored to your clients’ preferences with intuitive search and filtering options – adventure style, destination, language, family-friendly features, guide style, and more.
• Agents can access genuine customer reviews and photos sourced from Trustpilot.
• Earn a competitive commission of up to 12% on each booking as well as bonus commission of up to 17% for select operators.
• Seamlessly process payments through TourRadar, with multiple payment options including a secure payment link to share with your clients.
• Remit payments from your TourRadar Wallet at your own control and convenience – get paid out 15 days post your clients’ departure
• Enjoy 24/7 live expert support from our global team of offices across North America, Europe and Australia
• Access our comprehensive Resource Centre, featuring helpful how-to videos, archived and upcoming webinars, frequently asked questions and a direct link to our Agent Help Centre. Additionally, join our vibrant community of over 1200 agents on our exclusive Facebook group for valuable insights and networking opportunities.

3. Does TourRadar for Agents offer any promotions or incentives for its agents?

“Absolutely! Our agents are the first to receive news of our upcoming ‘Deals of the Week,’ before they are publicly released on our website. This early insight allows them to preview upcoming adventures set for discounts, ensuring they can proactively inform their clients. Moreover, during specific sales or campaign periods, select operators offer increased commission rates to agents.”

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4. What kind of marketing tools / features does TourRadar provide agents to promote and market organized adventures for their clients?

“Our Agent Portal provides some awesome features to showcase and promote organized adventures to your clients. Here’s a few that stand out the most …

• Customize your branding – Add your agency or company’s logo to your portal. When sharingdocuments with your clients downloaded from your booking pages, your logo will appear in the top left-hand corner.
• Share Personalized Links – As a registered travel agent on TourRadar, unlock the ability to create personalized links to organized adventures, known as the ‘Share link with client’ button. These links are tailored for individual clients, allowing them to explore these organized adventures and proceed with booking at their convenience. Additionally, if you’d rather spread the word about a cool organized adventure to your network, just copy and paste the link to that adventure and share it on your socials.
•  Download Organized Adventure Brochures – Whether you prefer traditional print-outs or wish to offer clients a tangible brochure, you can easily download organized adventure brochures to provide comprehensive information to your clients
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5. What’s the key message you want agents to be aware of as we approach the peak travel season?

“Exciting initiatives are on the horizon for our awesome agents at TourRadar!

“Starting May 1, we kick off Agent Appreciation Month with an exclusive opportunity in collaboration with Europamundo: one fortunate agent will win the chance to select any Europamundo organized adventure of their preference, spanning up to 15 days! Agents will also get bonus commissions during the incentive period and special travel agent rates. This is your chance to explore Europamundo’s top destinations at unbeatable prices!

“But the excitement doesn’t stop there. In June, we’ll unveil our prestigious Travel Agent of the Year awards, extending through September. Our top three agents will receive a well-deserved reward for their unwavering dedication and hard work! Keep an eye out for further updates.

“With so much to anticipate, we consistently encourage our agents to stay tuned to our email communications, ensuring they’re always in the know about upcoming opportunities and events! And of course – if you have not registered yet for our Agent Portal, you can at tourradar.com/agents.”