Kathryn is Editor at Travelweek and has worked for the company since 1995. She has travelled to more than 50 countries and counts Hong Kong, Jerusalem, the Swiss Alps and the Galapagos Islands among her favourite destinations.
Companies normally ‘think big’, but when it comes to escorted group touring in the wake of the COVID-19 pandemic, many will instead ‘think small’ with drastically sized-down tour groups, as they formulate plans for restarting operations in a very different world.
Any agent or agency owner who was thinking of going home-based before the pandemic is looking at this business model with new eyes, and maybe more urgency, as COVID-19’s devastating impact to the industry is now well into a third month.
Financial concerns are mounting. Work and stress levels are at all-time highs. The retail travel sector is facing never-before-seen challenges amid the coronavirus pandemic. And unbelievably this has all come to a head in just a few short weeks.
Travel Leaders Network has gone global, with 71 new members representing 84 countries just one year into an international expansion mandate. The retail travel group is expanding rapidly but it hasn’t lost sight of the importance of TL Network (Canada).