Policies
All posts by Kathryn Folliott
Kathryn is Editor at Travelweek and has worked for the company since 1995. She has travelled to more than 50 countries and counts Hong Kong, Jerusalem, the Swiss Alps and the Galapagos Islands among her favourite destinations.
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Tour Operators“Why would a client value our work if we don’t?”: TTAND’s Friisdahl talks about the push for service fees
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AirlinesAir Canada’s deal “sets a standard”, said Freeland, and now the industry waits to see what will happen with other airlines
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Airlines“We are absolutely committed to getting this going”: AC’s Guillemette talks refunds, thanks agents at virtual town hall
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Agent Feedback“A win-win for everyone, especially travel agents”: What front-line agents are saying about Air Canada’s COVID-19 refunds and commission protection commitment
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Airlines“No more excuses, no more delays”: Conservative MPs and union officials blast Liberals for lack of airline industry aid
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AdvocacyRecovery will come, “because people want to travel”: An interview with ACTA President Wendy Paradis
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Cruise“We’re ready”: NCL’s Chief Sales Officer Katina Athanasiou on the new 2021 sailings, and a new commission policy
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CruiseNCL is the latest cruise line to get onboard with sailings as CLIA slams CDC for mixed messages
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AirlinesIndustry reaction and what’s next: The fallout from the terminated Air Canada – Transat deal