Friday November 15, 2019
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All posts by Jill Wykes

Jill Wykes is a travel industry veteran who has held a series of senior management portfolios in travel corporations. A former chairman of the Travel Industry Council of Ontario, she is now an independent communications consultant and writer since retiring in 2011.

All that glitters is not gold

Host agencies are actively competing to add agents and the industry is seeing a variety of incentives being offered to persuade agents to sign up.
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One-third of Canadian agents are now home-based

It seems nothing can stop or slow down the global travel industry trend towards home-based travel agents. Each year the numbers keep growing. Four years ago roughly 25% of travel agents in Canada worked from home. Today that number is about 37% and climbing. That means that one in three travel agents works from home!
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And the winner is…

The travel industry isn’t short on awards. Suppliers give them to agents, consortia give them to suppliers. Everybody likes to be recognized and winning a professional award is validation that you – or your organization – have been recognized for your achievements. Some awards are based solely on results such as top sales or highest […]
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A life preserver for struggling small agencies

When you ask small agency owners what they dislike the most about running their business, the answer is usually 1) all the costs 2) the back office and admin work. Small agency owners have been known to sell or close up shop for these two reasons.
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Hate admin work? Go home-based!

A lot of agents will tell you that the part they like the least about their job is all of the admin work that comes with it. This admin work gets in the way of dealing with clients and actually selling travel. The results of a recent nationwide survey of home-based agents reveals that they […]
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“We have seen double-digit growth year-over-year”: Denise Harper, G Adventures

The Travel Agent Next Door limits its number of preferred suppliers and focuses its agents on selling those suppliers.
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“It allows the network to focus on the suppliers”: the benefits of limiting the number of preferred partners

The Travel Agent Next Door has a different approach to preferred suppliers, restricting their number and focusing their agents on selling those suppliers.
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“Earning a great share of my commissions has been fantastic”: survey responses from home-based agents

A recent survey of home-based travel agents produced some very interesting results. Here is Theresa Winchester of The Travel Agent Next Door with her personal response to the survey results. SURVEY SAYS: Over 50% became home-based in last 5 years. Is this true of you? Winchester: “I’ve been a travel professional for six years now. […]
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“My work/life balance has been better”: real-life survey responses from home-based agents

A recent survey of home-based travel agents produced some surprising results. Here is Amanda Rauh of Travel By Amanda, hosted by The Travel Agent Next Door, with her response to the survey results. SURVEY SAYS: Over 50% became home-based in last 5 years Rauh: “After the birth of my last child I didn’t want to […]
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Agents respond to home-based survey with personal stories

A recent survey of home-based travel agents produced some surprising results.
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