Monday July 15, 2019
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TPI’s top producing agents get Velocity trip to NYC

TPI Travel Professionals International went all out for its most recent Velocity trip, rewarding its highest-producing members with the adventure of a lifetime in New York City.
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TDC chooses TravelWorks for its agencies

It’s hard to work efficiently when you don’t have the right tools. Transat Distribution Canada (TDC) says it wants to make sure its agents are at the top of their game with new technology from TravelWorks.
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Making the most of your summer ‘downtime’

With summer comes, for many of us, a bit of a slowdown (partly because our clients are away on trips we planned for them!) Here are a few ideas for how to make the most of this slower period
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The story behind Z.I.P. – A better way to finance travel

‘Fly now, pay later’ plans have hit the industry big time in the past few months. We spoke to Brad Miron, Founder and CEO, Travel Lab, about this latest trend.
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First TPI graduates of Virtuoso Wanderlist program aim to future-proof their business

Travel Professionals International says three of its advisors have graduated from the inaugural class of the Virtuoso Wanderlist Certification.
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4 ways to blow your own horn

For an industry based on sales, it’s crazy that so many of us hate to sell. “I hate being pushy.” “Hard-sell is just not my style.”
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What agents love and hate about the job

In a recent national survey of almost 700 travel agents, it is very clear why they love and – sometimes hate – being travel agents. Agents were asked what they most liked – and disliked – and to give the top three reasons for each.
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Highly effective customer service habits get B.C. agency owner Pacesetter recognition for a 3rd year

How many emails do you have in your inbox at the end of the day? Shawn Power has zero - and that’s just the way he likes it.
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Client retention: make ‘em stick like glue

I’ll bet you’ve had the same dentist for a while. After each visit, do you immediately think: I must look for a new dentist.
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Dispelling the myths against going home-based

In the recent national Travel Agent Survey, 43% of non-home-based agents said they would consider becoming home-based and yet they have not yet done so. So what is holding them back?
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“We believe we have made it very clear what is within the airline’s control”: Garneau
We-believe-we-have-made-it-very-clear-what-is-within-the-airlines-control-and-what-is-not-Garneau
The new air passenger bill of rights, the first phase effective today, relies on some level of common sense on the part...
Air Italy opens Toronto-Milan sales for summer 2020
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Air Italy says all of the routes in its current summer season will be back for next year’s summer season, starting...
Alaska and glamping new for Contiki’s 2019-2020 USA program
Contiki has unveiled its new USA & Canada program for 2019-20.
4X ACV&ME points up for grabs with AMResorts bookings
Starting today and running through July 28 Air Canada Vacations is offering agents the opportunity to earn 4X ACV&ME...
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