Nine out of 10 travel advisers don’t want suppliers contacting their clients after a stay or trip to offer discounts for booking future travel directly with the suppliers, according to a DWHSA poll surveying Canadian and U.S. travel agents.
Six out of 10 business trips are now ‘bleisure’ trips with vacation days added on. With all those extra vacation days tacked on here and there, are clients starting to cut back on bookings for longer, traditional getaways – the kind that keep leisure-focused travel agencies in business?
Ancillaries have gone from one-off add-ons to revenue behemoths for the airlines and now, smarting from rising fuel costs, many airlines are opting to bump up ancillaries – most recently, fees for checked baggage – instead of raising base fares.
Finding a work-life balance can be a real juggling act and no one knows that better than working moms with young kids. So maybe it’s no surprise that Regina, SK-based travel agent Carrie Anne Gillespie came up with her idea for a new travel app while caring for her newborn son in the wee hours of the night.
Over two months have passed since the March 1 deadline for travel agencies to become PCI DSS compliant. With the dust now settled, how are agents feeling about the whole process? Was it as difficult and confusing as it was made out to be?