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Sunwing’s latest operational update on 737 MAX 8

Sunwing’s latest operational update on 737 MAX 8

Friday, April 12, 2019

TORONTO — Sunwing has announced additional flying capacity and a reconfigured schedule in light of Transport Canada’s continued suspension of the Boeing 737 MAX 8 aircraft.

The update to its flight operations, said the company, was made to help alleviate customers’ concerns about their future travel plans.

“In order to optimize our operations and provide our customers and travel agency partners with additional reassurance, we have taken the decision to invest in additional flying capacity and reconfigure our schedule without this aircraft type until further notice,” said Sunwing in an official statement.

The Boeing 737 MAX 8 aircraft makes up less than 10% of Sunwing’s fleet.

Schedule changes for departures up to and including May 17 have now been made and are reflected in its flights times on sunwing.ca and across Sunwing’s reservation system. If a customer’s travel plans have been affected, the company also reassures that it will communicate directly with them or their travel agent, as appropriate.

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“We are currently still finalizing any schedule adjustments beyond this departure date and are confident that these changes will have minimal impact on our operations and on customer experience,” the statement continued. “We appreciate the patience of our retail partners and customers while we work to communicate these updates.”

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