‘Knowing your customer’ is probably the #1 rule in sales.
TORONTO — Malaysia Airlines (MH) has introduced changes to its commission policy, effective May 1.
The airline will only pay commission on MH through published fares originating from Canada, which include two routes: YVR-KUL and beyond on MH JL codeshare; and YYZ-KUL and beyond on MH EK codeshare.
These routes will continue to pay 5% commission. Malaysia Airlines will no longer pay commissions on tickets that do not originate from Canada (SOTO).
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