Friday August 23, 2019
Facebook Twitter Linkedin Linkedin Linkedin Linkedin
Delta Air Lines says payment information was compromised in cyberattack

Delta Air Lines says payment information was compromised in cyberattack

Thursday, April 5, 2018

ATLANTA — Delta Air Lines said Wednesday that some of its customers’ payment information may have been breached in a cyberattack last fall.

The airline said the incident involved (24)7.ai, a chat-services provider used by Delta and other companies.

Delta says only “a small subset” of customers were affected, with payment information exposed from Sept. 26 to Oct. 12. It says no other personal details about customers, such as their passport, security or frequent-flyer account information, was affected.

The Atlanta-based airline says (24)7.ai informed it of the breach last week. Delta brought in federal law enforcement and forensic teams and confirmed that the unauthorized access was cut off by October.

Delta says it will make sure customers aren’t held responsible if their payment cards were used fraudulently. It will create a website Thursday to update customers.

(24)7.ai, which is based in San Jose, California, said a “small number” of its client companies had their online customer payment information potentially exposed. It said it is confident that its platform is now secure and is working with its clients to determine if any of their customer information was accessed.

More news:  Federal appeal court OK's airlines' challenge to new passenger bill of rights

The company says it works with industries ranging from financial services to healthcare and e-commerce.

FEATURES
LEARNING CENTRE
Go to Learning Centre






Get travel news right to your inbox!