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Crystal’s new website helps travellers connect with agents

Crystal’s new website helps travellers connect with agents

Wednesday, January 9, 2019

MIAMI — Crystal has debuted a new website featuring additional tools to help travellers do everything from plan their next vacation to find the nearest travel agent.

Encompassing the company’s brand extensions – Crystal Cruises, Crystal River Cruises, Crystal Yacht & Expedition Cruises, Crystal AirCruises and Crystal Luxury Air – the new and improved CrystalCruises.com features high-resolution imagery and videos as well as an intuitive search function that allows users to narrow selections based on destination, embarkation date, duration, ship, theme programming and even special offers.

Plus, day-by-day itineraries may be viewed in different ways (by map or list) depending on preference, including voyage details with straightforward fares. Interactive maps give users the ability to view itinerary details and zoom to explore individual ports, while ship details, deck plans and design imagery guide users through Crystal’s acclaimed vessels.

Users can create a personalized profile with the ability to save their favourite experiences, future voyages and excursions to easily access again as well as find their Crystal Society information. For queries, the site also provides an easily navigable interactive map that assists travellers in locating a travel agent based on their geographic location.

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“We are thrilled to bring this philosophy to our website, which is often the first point of contact for travellers, making the Crystal Experience pleasant and enticing from the first click,” said Carmen Roig, Crystal’s senior vice president of marketing and sales. “Every facet of the Crystal Experience is showcased beautifully throughout this new format, creating an immersive, illustrative adventure for travellers before they’ve even booked their voyage.”

The new website is available across all devices, whether desktop, tablet or phone. For more information go to crystalcruises.com.

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