Monday July 15, 2019
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All posts by Kathryn Folliott

Kathryn is Editor at Travelweek and has worked for the company since 1995. She has travelled to more than 50 countries and counts Hong Kong, Jerusalem, the Swiss Alps and the Galapagos Islands among her favourite destinations.

“They need to go where the bucks are”: Agents on ACTA partnership

The original announcement about ACTA’s new Consortium Partnership with Virtuoso was a complete bungle, and a misunderstanding that the deal was ‘exclusive’ (it wasn’t) initially drew howls of outrage.
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As the cost of doing business climbs, host agencies, retail groups say they have options

It’s one thing to know that owning and operating a travel agency comes with significant financial responsibilities. It’s another to see many of those costs itemized in black and white.
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As of 2021 Europe-bound clients will need to apply online for a visa waiver and pay a fee

Any time a country or region imposes any sort of visa stipulation - even if it’s a waiver - the travel industry sighs a collective groan, knowing the obstacles and headaches to come.
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No lack of options for owners looking to sell or ease burdens with a new business model

For agency owners weighing their options for the future, the decision to sell or not to sell is not only a financial one, but an intensely emotional one as well, and a decision that impacts not just their own future but also the future of their employees.
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“A moving and very powerful experience”: Volunteering hits home for the travel industry

Not only are the benefits of volunteering and giving back tangible at a corporate level, they have positive impact on the front line too.
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Watch for a new Regional Director, Canada for the JTB this spring

Now that Philip Rose has packed away his toque and taken up residence in sunny Fort Lauderdale as the Jamaica Tourist Board’s new Regional Director of Tourism, Northeast USA, the trade is wondering who will succeed him as the JTB’s new Regional Director for Canada.
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2019 Trend Report: Transformational travel, and are those real followers, or just bots?

The Canadian travel industry is fuelled year after year by huge volumes of ITC package sales to sun and sand destinations. So does that mean we’re immune to 2019’s travel trends? Not at all.
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Straight talk from someone who’s been there: Vanderheyden looks back post-acquisition

More than 30 years later former agency owner Peter Vanderheyden still remembers the sign in the window that changed the course of his career, and his life.
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Agents specializing in LGBTQ I do’s make destination wedding dreams come true

When travel agent Robert Townshend can’t shake a particular booking from his memory, you know it was something special. He’s been planning destination weddings for over 20 years and says he saw his LGBTQ destination wedding numbers start to climb back in 2010.
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Agents show resilience in the face of Costco Travel’s alleged extreme rebating

Evidence of the latest threat to the Canadian retail travel sector is probably right in your own wallet. It’s your Costco membership card.
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