TICO reduces exam rewrite wait times, announces new charges

TICO reduces exam rewrite wait times, announces new charges

TORONTO — TICO is making it easier for new travel professionals to enter the industry by reducing the rewrite wait times for Travel Counsellor and Supervisor/Manager exams.

The new exam rewrite wait times, if the first exam attempt is unsuccessful, are as follows:

  • First exam rewrite: 24-hour waiting period after receiving results.
  • Second exam rewrite: 5-day waiting period after receiving results.
  • Third and any subsequent exam rewrites: 30-day waiting period for each attempt after receiving results.

Prior to the change, the first exam rewrite could only take place 14 days after receiving results from the first unsuccessful exam attempt. Second and any subsequent exam rewrites included a 30-day waiting period for each attempt after receiving results.

According to TICO, individuals receive their results 2-3 days after completing their exam, following a verification and overall compliance review of the exam process.

In addition to reducing rewrite wait times, TICO also launched an informational video series last fall for those considering a career in travel sales. The videos below can be shared directly from TICO’s YouTube account on websites, social media accounts, e-blasts and more. 

For instructions on how to share the videos click here. For more information about TICO’s Certification program, visit www.tico.ca/getstarted.

 

NEW CHARGES LAID

TICO has charged Elite Encounters and Adventures Inc. with one count of operating as a travel agent without being registered.

Additionally, Dwayne Pogue and Stefanie Landriault have both been charged with one count each of operating as a travel agent without being registered, and one count each of being an Officer and Director of a Corporation and failing to take reasonable care to prevent the Corporation from committing an offence, in this case, for operating without TICO registration.

It is alleged that Elite Encounters and Adventures Inc., Dwayne Pogue and Stefanie Landriault operate out of Mount Albert and Newmarket, Ontario.

Pogue and Landriault will appear in court on March 17, 2023.

Individuals convicted in Court of offences relating to the Travel Industry Act, 2002 are subject to fines of up to $50,000 and/or prison terms of up to two years. Corporations are subject to fines of up to $250,000.

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