This is what agents are responsible for in the wake of coronavirus: TICO
To help travel agents reassure client concerns about the Coronavirus, TICO has issued a special Registrar Bulletin that includes relevant tips and information.
TORONTO — It was a domino effect: travel advisories from governments in Canada, the U.S. and countries around the world warning against non-essential travel amid the coronavirus pandemic sparked operations suspensions for seemingly every supplier in the travel industry.
Cruise lines were the first to be affected but it turns out they were by no means the last. Within days tour operators and airlines were announcing that their operations would temporarily halt. Then came the temporary closures for hotels and resorts. The travel industry looked on with shock and sadness.
Through it all travel agents have been counselling their clients and working on their behalf to navigate everything from change policies to rebookings to cancellations.
The workload for the retail travel community has been unprecedented.
Meanwhile suppliers are updating their policies with rapid speed, sometimes on a daily basis. Agents are with their clients every step of the way.
Here at Travelweek we’re covering all the changes and updates from every supplier as they become available. We’ve pulled together a list of all the updates and grouped them by Airlines, Cruise Lines, Hotels & Resorts, and Tour Operators. We will add new information to all four of these lists as it happens.
If you see any information missing from these lists, please let us know at editorial@travelweek.ca. You are doing an amazing job and we want to support you in any way possible.
The Travelweek Team
SUPPLIER UPDATE LISTS:
For the latest list of Airline updates, click here
For the latest list of Cruise Line updates, click here
For the latest list of Hotel & Resort updates, click here
For the latest list of Tour Operator updates, click here
To help travel agents reassure client concerns about the Coronavirus, TICO has issued a special Registrar Bulletin that includes relevant tips and information.
