Travel Agent — Fresh Tracks Canada

We think that a country as wonderful as Canada needs to be shared. From its coasts to the frozen arctic tundra, it’s like a smorgasbord of all the best things the world has to offer. That’s why we love it.

Fresh Tracks Canada is a team of passionate Canadian insiders who help visitors plan Canadian vacations that are personalized to their wishes and needs by using our insider knowledge and experience. We love helping our clients have the best experience possible in our great country through an unparalleled personal service.

We are looking for an experienced sales and travel professional who will be responsible for coordinating vacation and travel packages with clients. This job does not entail prospecting or canvassing unknown clients, but rather taking inbound calls, emails and web inquiries from potential clients with an aim to sell personalized Canadian vacation packages while providing an exceptional service.

ABOUT YOU

You are:

A Canadian travel expert who loves the idea of being a travel ambassador for Canada and creating life-changing vacations for visitors to our beautiful country
A top performer who understands sales and the sales process looking to better align what you love with what you do
A Strong multitasker who is able to manage a flow of leads to convert into bookings.
An energetic go-getter with a strong work ethic and time management skills
Results driven. You love to set goals and achieve them.
A people person with an innate ability to listen, communicate, and relate to people easily plus the confidence to make recommendations and negotiate.

ABOUT THE ROLE

Your mission, first and foremost, is to sell Canada as a travel destination, seamlessly co-creating personalized dream vacations with clients from all over the world to experience Canada. You will learn the ins and outs of travel products throughout Canada, establishing yourself as a trusted insider.

Responsibilities:

Action inbound leads and follow up with clients by phone and email in a timely manner
Act as a trusted advisor by offering informed and insightful recommendations, providing Fresh Tracks legendary hospitality for each trip sold.
Create itineraries, book trip components and advise clients of any travel requirements
Provide consultative customer support services to clients by phone and email
Ensure administrative tasks are completed on client files; tracking all client requests, trip details and pipeline information using our internal systems (Salesforce).
Close sales – achieve monthly, quarterly and team targets

Must haves:

5+ years experience in tourism industry
Minimum 3 years inside sales experience
Well-versed in consultative sales approach
Proven record of meeting and exceeding monthly sales targets

Nice to haves:

Previous experience in a mid-upper leisure travel sales environment
Experience with Salesforce
Fluency in a second language (French and/or Spanish)

To apply go to: https://freshtrackscanada.bamboohr.com/hiring/jobs