Saturday August 8, 2020
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All posts by Lynda Sinclair

With over 30 years in the Canadian retail travel industry, she says she “Lives and breathes what goes on at the front line.” She can be reached at

A Time to Reflect – and Recharge

There has never been a time like this one – and we all hope there never will be again. COVID-19 has dealt an unfathomable blow to our industry. But thousands of us are toughing it out. I have been in self-isolation for six weeks and like many of you am struggling with the confinement.
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What a jacket can teach you about selling travel

On the elegant Via dei Pescioni in Florence (think New York City’s Fifth Avenue, or the Champs-Élysées in Paris) you’ll find some elegant clothing stores including Stefano Ricci, a magnet for stylish men from around the world.
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Client retention: make ‘em stick like glue

I’ll bet you’ve had the same dentist for a while. After each visit, do you immediately think: I must look for a new dentist.
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4 great tips for networking

Networking hasn’t gone away. It’s still important today, especially for those of us in the luxury relationship arena, but needs to be accomplished in a much more subtle way.
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“You mean they still have travel agents?”

When a stranger asks you what you do for a living and you explain that you are a travel agent or travel advisor, do you ever hear: “Really? They still exist?” Or: “Wow. I thought travel agents weren’t necessary anymore because of the Internet.”
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Top tips from the NY Times Travel Show

Every January, hundreds of travel suppliers and agents convene at the massive Javits Conference Center in New York City to attend The New York Times Travel Show, the largest of its kind in North America.
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The best-ever New Year’s resolution

What are your New Year’s Resolutions? Most of us plan to lose weight, exercise more, eat wisely… but here’s one we can all keep that’s great for us personally and for the bottom line. It’s upgrading your skills.
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Making yourself stand out

What’s the fastest, cheapest and easiest way to build your business?
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Extra services = more revenue + more loyalty

Lucky us: our industry is peppered with income-generating opportunities. Are you taking advantage of all of them? Let’s say you have clients who wish to travel to Paris for a week to celebrate a wedding anniversary. They think all they need is air plus hotel, but imagine all you can add to make it a […]
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Making the most of your next fam

They are a legendary perk of our industry. In the ‘good old days’ there were limitless fams, or so it seemed, and they were free of charge. But times have changed and now a fam often represents not only a time commitment but also a financial investment.
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