Monday November 18, 2019
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color for When suppliers contact your clients post-trip with booking deals, is that a bypass? DWHSA’s comeback survey gets home-based agents talking
Travelweek

DWHSA

When suppliers contact your clients post-trip with booking deals, is that a bypass? DWHSA’s comeback survey gets home-based agents talking

About six out of 10 of DWHSA’s 950 members in Canada and the U.S. are home-based agents – either ‘solopreneurs’ or independent contractors, says DWHSA administrator John Hawks. The DWHSA recently released survey results showing agents are concerned about the ‘comeback’ marketing strategies used by suppliers.
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Who owns the client? Agents push back against supplier ‘comeback’ programs

Nine out of 10 travel advisers don’t want suppliers contacting their clients after a stay or trip to offer discounts for booking future travel directly with the suppliers, according to a DWHSA poll surveying Canadian and U.S. travel agents.
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