‘Knowing your customer’ is probably the #1 rule in sales.
CALGARY — Starting Jan. 17 WestJet’s Econo bundle will include more fare classes, change fees will be based on origin, and destination and Flex fares will offer added value.
Lyell Farquharson, WestJet Vice-President Sales and Sales Incentive Programs, said that while the airline is implementing these new updates, “we are pleased to share that we are not changing travel agent commission rates”.
“Our travel agent partners contribute greatly to WestJet’s success, and we will continue to reward agents for their hard work by offering the same base commission,” said Farquharson.
The following changes take effect on Jan.17:
New change fees (including name changes and early/late shows):
There will be no change to Plus, WestJet’s Premium Economy. “With benefits like extra leg and elbow room, two checked bags, no change or cancellation fees and more, Plus continues to offer the best value.” To learn more about the changes see westjettravelagents.com.