Saturday January 19, 2019
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Participate in Fee Survey for a chance to win a $25 gift card

Agents can win a US$25 gift card simply by participating in Host Agency Reviews’ third annual Fee Survey.
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Who owns the client? Agents push back against supplier ‘comeback’ programs

Nine out of 10 travel advisers don’t want suppliers contacting their clients after a stay or trip to offer discounts for booking future travel directly with the suppliers, according to a DWHSA poll surveying Canadian and U.S. travel agents.
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3 ways agents can stay successful and some good ‘by the numbers’ stats for the trade

Travel agents have made it through the Internet and OTAs, commission caps and cuts and direct booking channels. They’re not only surviving, they’re thriving. So what should a travel agent do to stay successful in the years ahead?
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Airlines left “completely in the dark” about Brexit contingency plans, says IATA

IATA is calling for urgent action by the UK and the European Union to put in place contingency planning for the continuation of air services in the event of a ‘no-deal Brexit’.
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Sinorama collapse included in TICO Board’s latest Comp Fund update

TICO’s Board of Directors has approved a payment of $5,696.12 from the Travel Industry Compensation Fund to assist six consumers who did not receive the travel services for which they had paid, due to the closures of Canadian Fares Inc. in Toronto ($1,596.16) and Transaero Airlines in Russia ($4,099.96). 
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Alicia Kielek pleads guilty to second offence

After being charged by TICO, Alicia Kielek has pleaded guilty to two counts of operating as a travel agent without registration, her second offence in two years.
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TICO suspends registration of Toronto’s Millennium Leisure Travels

Consumers have been advised not to purchase travel services from Toronto-based Millennium Leisure Travels Inc., whose registration has been temporarily suspended by TICO.
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Toronto ‘agent’ charged with operating without registration

TICO has charged Derrell Caprietta with one count of operating as a travel agent without being registered, contrary to the Travel Industry Act, 2002.
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June passenger demand is up, says IATA, but trade disputes casting “a long shadow”

GENEVA — Global passenger traffic results for June show that demand is up, says IATA, with the first six months of 2018 having a “strong performance”. Demand (measured in total revenue passenger kilometres, or RPKs) in June rose by 7.8% compared to June 2017, following a 6.0% year-over-year growth recorded in both May and April. […]
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Record high sales for ON agencies, suppliers, thanks to strong industry – and consolidation

Ten years ago there were more than 3,000 retailer and wholesaler registrants on TICO’s roster.
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