Monday January 23, 2017
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[PEOPLE] IBEROSTAR announces new BDM, Western Canada

IBEROSTAR Hotels & Resorts has announced the appointment of Taylor Moore as its new Business Development Manager, Western Canada.
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Agent goes viral after posting video of himself mocking OTA user

An Australian travel agent has become a social media star and hero among agents after posting a mock video that highlights the pitfalls of booking with an OTA.
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[PEOPLE] Celestyal Cruise announces Yeymi Santana as new district sales manager

Celestyal Cruises has announced the appointment of Yeymi Santana to the position of District Sales Manager, Quebec, Ottawa and the Maritimes.
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Why are cruise retailers optimistic? Sales are up, and $40,000 bookings ‘are not unheard of’

More consumers are using travel agents to book their vacations, and especially for cruise vacations they’re reporting higher levels of satisfaction with their travel experience versus travellers who book on their own.
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Agents can earn 25,000 points with Carlson Rezidor’s Look to Book

Carlson Rezidor Hotel Group is celebrating the 25th anniversary of its Look to Book loyalty rewards program for agents with new offers.
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Frustrated with ACV call centre wait times? “Dramatic changes” are coming

Air Canada Vacations is promising big changes in terms of call centre wait times after hearing from travel agents frustrated and fed up with long hold times for call centre bookings.
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Public consultations for Ontario’s Travel Industry Act start Feb. 22

The Ontario Government has scheduled public consultation sessions across the province as part of its overhaul of...
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USD fares, flexible dates, multiple destinations now with Intair online

TravelBrands has updated its online air booking portal to include a U.S. dollar fare search for all departure cities.
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Three agency groups now officially the TL Network with US$17b in annual sales

Vacation.com Canada is now an integral part of TL Network with the group’s merging of Vacation.com, Travel Leaders Associates and Results! Travel on Jan. 1.
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[PEOPLE] Major appointments announced at Merit Travel Group, Transat & Tourism New Zealand

Merit Travel Group has announced that Dirk Baerts has been appointed President, MeritBiz, the corporate travel management (CTM) arm of Canadian-based Merit Travel Group, effective immediately.
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