Thursday November 15, 2018
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Transat thanks agents, updates Cuba situation

Transat thanks agents, updates Cuba situation

Wednesday, November 15, 2017

MONTREAL — Marking 30 years in the industry, Transat says its travel consultant partners are key links in the relationship of trust between Transat and travellers.

Transat’s relationship with its retail partners dates back to the inception of the organization and its respect and appreciation for the retail community “remains at the heart of the company today”, says the company.

Transat adds that the recognition it receives from travel agents “never wanes, year-in and year-out”. Most recently Transat was recognized at the Univers Gala in Quebec, organized by l’Association des Agents de Voyage du Québec, taking home top honours in four categories: airline, tour operator, travel agency and travel consultant.

“These tributes, which come to us directly from travel agents, who are partners with whom we maintain daily connections, reflect on the entire Transat team and we feel privileged,” says Denise Heffron, Vice-President, National Sales and Commercial, Transat Tours Canada.

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“Collaboration with these key travel industry partners is essential, and we are always pleased to share these successes with them. Our retail partners have been with us every step of the way on our 30 year journey and for that we are truly thankful.”

Heffron added that Transat wanted to tangibly thank its retail partners as well, with, among other things, its Surprise Dates contest. The company is giving away 30 trips to agents across Canada.

In destination news, Transat wants agents to know that its air operations to Cuba are back to normal, on all of its seven Cuba destinations.

Travellers have been able to fly Air Transat to Santa Clara since Nov. 11, and to Cayo Coco starting today. The situation at the carrier’s other Cuba destinations, including Varadero, Holguin, Havana, Cayo Largo and Camaguey, has been back to normal for several weeks already.

“The Cubans have done an amazing job and have quickened the deployment of their renovation plan,” says Renée Boisvert, Vice-President, Products, Transat Tours Canada. “This provided an opportunity to update many resorts. Our Cuban hotel partners are now totally ready to welcome guests, and of course Cuban hospitality is still second-to-none!”

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Tags: Cuba, Transat
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