Every captain needs a first mate. And at Virgin Voyages, the adults-only cruise line set to debut in 2020, its second-in-command will be none other than travel agents.
MIAMI — Port Everglades in Fort Lauderdale is looking better than ever, thanks to an extensive, multi-million-dollar redesign by Carnival Corporation.
Used exclusively by the company’s Princess Cruises brand, the upgraded Cruise Terminal 2 now features a more streamlined departure design, interactive experiences, a movie theatre and more comfortable pre-boarding areas.
“When our guests arrive at the terminal excited about their cruise, that’s a great opportunity for us to begin immersing them in a more personalized and hassle-free vacation experience,” said John Padgett, chief experience and innovation officer for Carnival Corporation. “We have completely transformed the arrival so that our guests can board at a pace that’s more relaxed and convenient for them. Our focus is on the entire guest experience with a special emphasis on making the arrival experience exceptional. From guests’ homes through the cruise terminal and to their stateroom, every guest engagement is intended to maximize their vacation experience.”
The transformation also includes the addition of Carnival Corporation’s proprietary xloT (Experiential Internet of Things) network, which is activated by the Ocean Medallion. As a result, guests sailing on Medallion Class ships can enjoy expedited boarding and a more personalized arrival experience as soon as they enter the terminal. This includes interacting with Ocean Tagalong on a gigantic LED screen that surrounds the Ocean Portal area.
Ocean Tagalongs are digital companions that guests create and personalize using the SocialOcean app, available for download through the Apple App Store and GooglePlay. Guests can select from among three sea creatures (Sea Turtle, Seahorse or Butterfly Fish) to best reflect their personality, then further customize their Tagalong by body shape, colour, pattern and more.
For guests wanting to stay connected prior to boarding their cruise, Terminal 2 now features Carnival Corporation’s new MedallionNet, a game-changing connectivity service that delivers the best Wi-Fi experience in the cruise industry. MedallionNet provides guests in the terminal and onboard Medallion Class ships with easy-to-access Wi-Fi that features exceptional speeds and bandwidth, and pervasive stateroom signal strength.
This unprecedented connectivity also allows guests to enjoy original mobile games before and after boarding. PlayOcean Everywhere features four social casino games that can be played anywhere at any time with virtual currency.
On the first floor, there’s also the OceanView Theater featuring award-winning, originally produced Ocean Original travel series.
The 141,000-ton Regal Princess will be the first ship to depart from the newly redesigned terminal, as she begins a series of preview cruises introducing Ocean Medallion Vacations.