Ancillaries have gone from one-off add-ons to revenue behemoths for the airlines and now, smarting from rising fuel costs, many airlines are opting to bump up ancillaries – most recently, fees ...
A year ago the industry saw the results of the first Canadian home-based agent survey. Home-based agents now make up about 35% of all Canadian travel agents.
The survey is being offered again this month and is now open for all home-based agents to participate in. This is the only known survey in Canada that is focused 100% on the home-based agent.
Why is it important to participate? Because this is your only real chance to give your input as a home-based agent on many issues of importance to other HBAs like yourself, and also to the industry. Nobody is speaking for the home-based agent in the industry today. And yet home-based agents make up a third of all travel agents in Canada!
You are not employees, you are all independent travel professionals and your voices need to be heard just as much as travel agencies and OTAs.
This survey provides invaluable insight and input from this rapidly growing industry segment and the results are shared with the industry and with all participants.
Here are 6 highlights from last year:
To voice your opinions on this year’s survey go to hbacanadasurvey.ca. Every home-based agent who fills out the survey will be entered into a draw for three $100 gift certificates.