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Holland America launches ‘Sailing in the Mediterranean’ training course

Holland America launches ‘Sailing in the Mediterranean’ training course

Friday, December 23, 2016

SEATTLE — In the most recent installment of Holland America Line’s Specialist Training Courses, travel professionals can learn the ins and outs of “Selling and Sailing in the Mediterranean.”

It is designed to help travel professionals increase their cruise sales by giving insider tips, tricks and tools centered around a specific destination. Travel professionals can access “Selling and Sailing in the Mediterranean” through

Agents who complete the course are entered to win a 12-day Mediterranean cruise.

“The Mediterranean is one of the most diverse and intricate regions we offer, so it’s important to provide our travel partners with the training they need to successfully sell our cruises,” said Denella Ri’chard, Holland America Line’s senior director of trade communications and engagement. “Our Mediterranean cruises range in length and region and can easily be combined to increase commission. By offering the ‘Selling and Sailing in the Mediterranean’ course, we’re giving agents the insider information they need to book cruises with confidence.”

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“Selling and Sailing in the Mediterranean” takes 15 to 20 minutes to complete and includes information about features and benefits of a Holland America Line Mediterranean cruise. The course also provides information to help travel partners become more familiar with the major Mediterranean ports, identify which clients are likely to book a Med cruise and close Mediterranean sales.

By completing these new courses, travel partners earn training credits with Cruise Lines International Association as well as The Travel Institute for U.S. travel professionals or the Association of Canadian Travel Agencies. Partners also receive a “Mediterranean” logo and an online personalized certificate.

For other great travel industry courses, visit

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