MONTREAL — Air Canada has further adjusted its schedule, taking the grounded Boeing 737 Max aircraft out of consideration until Aug. 1.
This new update is the latest in a series of reconfigurations as the carrier works to cover its bases without an end-date in sight for the 737 Max grounding.
The airline says it has secured additional capacity and taken other measures to make up for the shortfall, so that customers “can book with full confidence”.
“With the continued grounding of the Boeing 737 MAX aircraft, Air Canada is prudently adjusting its schedule and is finalizing arrangements for additional aircraft to transport customers to their destinations,” says Lucie Guillemette, Executive Vice President and Chief Commercial Officer at Air Canada.
“Through these measures, we are giving customers certainty to book their summer travel plans on Air Canada with full confidence. We understand the importance our customers attach to their summer travel and through the actions we are announcing today, Air Canada now has in place a schedule and the capacity to meet travellers’ needs.”
Since the Boeing 737 Max fleet was grounded on March 13, Air Canada has successfully protected 96% of planned flying through strategic commercial adjustments, she added. This includes optimizing the current fleet, consolidating flights on larger aircraft and extending leases on aircraft planned to exit the fleet.
“By leveraging our deep, global network and through arrangements with Star Alliance partner Lufthansa and other airlines to provide capacity, we now have secured sufficient additional capacity to meet our customers’ travel needs this summer,” she said.
Deliveries of more 737 MAX are currently suspended. Air Canada was expecting to receive another 12 aircraft for a total fleet of 36 Boeing 737 MAX aircraft in July.
Final decisions on returning the 737 MAX to service will be based on Air Canada’s safety assessment following the lifting of government safety notices and approval by international regulatory authorities.
Here’s a look at the latest steps Air Canada has taken…
MITIGATIONS
Air Canada has substituted different aircraft on 737 MAX routes, including flying routes with similar-sized or larger aircraft. To help provide this replacement flying, the carrier has extended leases for three Airbus A320 and three Embraer 190 aircraft which were scheduled to exit the fleet.
Air Canada is also accelerating the in-take of six Airbus A321 aircraft from WOW Air into its fleet. For customer comfort, the first four of these aircraft, despite being less than three years old, are being reconfigured, equipped with Wi-Fi and repainted in Air Canada Rouge livery and will begin entering the fleet in May, a month earlier than scheduled. The remaining two will enter service later.
WORKING WITH OTHER AIRLINES
The carrier says it is working with other airlines to provide immediate extra capacity and provide alternative options to customers.
Air Canada’s Montreal-Frankfurt flight for the month of May will be operated by Star Alliance partner Lufthansa.
Air Canada is finalizing capacity agreements with other airlines to temporarily operate flights on its behalf, subject to government approvals and conclusion of final documentation.
Beginning June 15 Qatar Airways will operate one Airbus A330-200 on daily flights between Montreal and Barcelona and one Airbus A330-200 daily flight between Montreal and Paris.
Beginning June 2 Omni Air International will operate flights with one Boeing 767-200ER aircraft between Vancouver and Honolulu and Maui.
SCHEDULE CHANGES UNTIL JULY 31
The airline has implemented a number of route changes to date, either adjusting operating days and times, substituting larger aircraft with fewer frequencies, or re-deploying Air Canada Rouge aircraft on additional routes.
Air Canada’s Montreal-Bordeaux flights will be operated three times weekly with Air Canada Rouge Boeing 767-300ER aircraft, Montreal-Los Angeles will operate once daily with larger Airbus A330 aircraft, Toronto and Montreal flights to Keflavik will operate with Air Canada Rouge A319s, and one of two daily flights between Toronto-Charlottetown will be operated with an all-Economy Air Canada Rouge Airbus A321, among other adjustments.
Some seasonal route launches have been delayed. This includes the new Montreal-Bordeaux seasonal route that will begin July 1 instead of June 15, and the seasonal Vancouver-Boston route which will begin June 20 instead of June 1.
ROUTE SUSPENSIONS
In a small number of cases, Air Canada has temporarily suspended service on certain 737 MAX routes where alternative aircraft are not presently available. This includes flights from Halifax and St. John’s to London Heathrow, for which it is re-accommodating customers over its Toronto and Montreal hubs.
While these flights are suspended to July 31, Air Canada says it remains fully committed to these routes.
Other seasonal nonstop routes such as Toronto-Shannon, Toronto-Abbotsford and Calgary-London, ON are being suspended for the 2019 summer season to optimize Air Canada’s entire fleet throughout the schedule. Customers will be re-accommodated on alternate flights. Air Canada plans to resume these routes in the 2020 summer season.
CUSTOMER INFORMATION
Passengers whose flight times or flight numbers have changed can expect to receive an email detailing their updated itinerary. This information is also available in My Bookings on the Air Canada app or Air Canada website. Customers are advised, whether they have booked directly through Air Canada or not, to ensure their contact information is on their booking to facilitate communication of any flight changes.
Air Canada’s flexible rebooking policy with full fee waiver remains in effect, with a refund option for affected customers.
