Thursday June 20, 2019
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American Queen Steamboat Company: Making waves on America’s rivers

American Queen Steamboat Company: Making waves on America’s rivers
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It’s not just Europe’s rivers that are worth voyaging – American Queen Steamboat Company (AQSC) is making a case for river cruises in America too.
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What agents love and hate about the job

What agents love and hate about the job
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In a recent national survey of almost 700 travel agents, it is very clear why they love and – sometimes hate – being travel agents. Agents were asked what they most liked – and disliked – and to give the top three reasons for each.
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First TPI graduates of Virtuoso Wanderlist program aim to future-proof their business

First TPI graduates of Virtuoso Wanderlist program aim to future-proof their business
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Travel Professionals International says three of its advisors have graduated from the inaugural class of the Virtuoso Wanderlist Certification.
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4 ways to blow your own horn

4 ways to blow your own horn
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For an industry based on sales, it’s crazy that so many of us hate to sell. “I hate being pushy.” “Hard-sell is just not my style.”
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“Customers want speed, reliability and convenience,” says Hertz

“Customers want speed, reliability and convenience,” says Hertz
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To be a pioneer one must be innovative and engaging, two attributes that The Hertz Corporation has become known for.
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Highly effective customer service habits get B.C. agency owner Pacesetter recognition for a 3rd year

Highly effective customer service habits get B.C. agency owner Pacesetter recognition for a 3rd year
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How many emails do you have in your inbox at the end of the day? Shawn Power has zero - and that’s just the way he likes it.
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Client retention: make ‘em stick like glue

Client retention: make ‘em stick like glue
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I’ll bet you’ve had the same dentist for a while. After each visit, do you immediately think: I must look for a new dentist.
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Dispelling the myths against going home-based

Dispelling the myths against going home-based
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In the recent national Travel Agent Survey, 43% of non-home-based agents said they would consider becoming home-based and yet they have not yet done so. So what is holding them back?
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New program from Nexion offers free retail travel training to Canadian veterans

New program from Nexion offers free retail travel training to Canadian veterans
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Nexion Travel Group - Canada has a new program that provides scholarships for military veterans, to cover the full cost of tuition for training to become an independent travel advisor.
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“Book now and pay over time”: How Uplift will change the travel game in Canada

“Book now and pay over time”: How Uplift will change the travel game in Canada
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Uplift, a fintech company that offers alternate payment solutions for travel, has hit the ground running in Canada now that Denise Heffron is at the helm.
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Abu Dhabi looks to the trade to promote and sell Expo 2020 in the UAE
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Abu Dhabi hopes to reach 25 million visits during Expo 2020 and says success for the global event won’t be possible...
ACV to increase Sun capacity, particularly in the West, this winter season
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Air Canada Vacations’ newly announced winter 2019/20 flight lineup will include 25 new flights to Sun destinations as...
Insight & Luxury Gold unveil 2020 Preview collection
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Insight Vacations and Luxury Gold have released their 2020 Preview collection featuring “unbeatable” 2019 prices...
Cosmos to debut new faith-based tour in 2020, book now to save 10%
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Cosmos’ collection of 14 faith-based itineraries in 2020 will include a new small-group tour that takes pilgrims...
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