Mother of boy placed on wrong JetBlue flight says airline offered her $10k

Mother of boy placed on wrong JetBlue flight says airline offered her $10k

NEW YORK — After JetBlue mistook her five-year-old son for another child and flew him to the wrong city, Maribel Martinez says the airline reached out to her to offer a ‘gift’ of US$10,000.

According to the Gothamist, Martinez allegedly received a call from JetBlue’s corporate headquarters on Sept. 3, two days after the incident made international news. An airline supervisor spoke to Martinez through a Spanish-language translator.

“She apologized for what happened and said she was a mother too, and felt bad about what happened,” Martinez said. “They wanted to give me a gift of $10,000 for what happened.” However, Martinez had no interest taking the offer and hung up, but not before telling the airline rep to contact her lawyer.

“I felt bad, like they were trivializing the matter,” she said.

Martinez’s high profile attorney, Sanford Rubenstein, claims the airline was probably attempting to get Martinez to sign a document releasing JetBlue from any damages. Rubenstein has since written a letter to Joanne Geraghty, JetBlue’s general counsel, ordering the airline to hot have further contact with his client.

After her son was eventually located and returned to her, JetBlue refunded Martinez $475 for her son’s flight and had given her a $2,100 credit for future flights. Martinez says her family won’t be flying with the airline ever again.

Travel Week Logo






Get travel news right to your inbox!